Client focus: As an Organisation, we have made a commitment to understand our current and future clients’ needs; meet their requirements and strive to exceed their expectations by:
Leadership: Our Management Team have committed to creating and maintaining a working environment in which people become fully involved in achieving our objectives.
Engagement of people: As an Organisation, we recognise that people are the essence of any good business and that their full involvement empowers them to be used for our benefit.
Process approach: As an Organisation, we feel that a desired result is achieved more efficiently when activities and related resources are managed as a process or a series of interconnected processes.
Improvement: We have committed to drive continual improvement across all aspects of our quality management system.
Evidence-based decision-making: As an Organisation, we have committed to only make decisions relating to our QMS following an analysis of relevant data and information.
Relationship management: We recognise that our external providers and we are interdependent and a mutually beneficial relationship enhances the ability of both to create value.
Our policy is also to meet the requirements of other interested parties and in meeting our social, environmental, regulatory and legislative responsibilities.
We have produced quality objectives relating to this policy documented in BXF01 Quality Objectives.
This policy is available/communicated to all interested parties as well as being made available to the wider community through publication on our Website, Company Notice board and Intranet.
"Having worked on numerous hotel and residential projects worldwide, the company has the ability to deliver beyond expectations, always find creative and effective solutions to project roadblocks and do so in a very personalised manner."
Taj Hotel, St James, London
London / £25 million (all phases)
20 Grosvenor Square, London W1
London / confidential
Hippodrome Casino, London W1
London / £18 million